The Presenting Issues that will see clients on the Pathway to a Service Provider

For a Service Provider to receive a client referral via the Police Referral system the Police need to identify at least one significant issue from the referral issues and corresponding subcategory to form a valid referral and in all cases – except domestic violence – they must have obtained the client’s consent to be referred onto you.

Below are the 23 Referral Issues that can trigger a Police referral. Click on each heading and you can see the subcategories.

  • Elder Abuse (emotional / psychological; physical; sexual; financial)
  • Support for family / carer
  • Support for the aged person
  • Veteran Support
  • Support for family / carer
  • Support for person with alcohol dependency
  • Veteran Support
  • Court support
  • DV court support
  • Information and advice
  • Support for aggrieved
  • Support for aggrieved (non-consent referral)
  • Support for immigrant women
  • Support for respondent
  • Support for respondent (non-consent referral)
  • Support for family / carer
  • Support for person with drug dependency
  • Support for family / carer
  • Support for gambler
  • At risk of homelessness
  • Homeless
  • Veteran Support
  • Emotional support
  • Logistical support
  • Civil
  • Criminal
  • Domestic and family violence
  • Family law
  • Sexual Assault Counselling Privilege
  • Support for family / carer
  • Support for person with mental health issues
  • Veteran Support
  • Both parties consenting
  • Information and advice
  • Information and advice
  • Bullying
  • Difficult behaviour
  • Family conflict
  • Support for LGBTI
  • Truancy
  • Anger management
  • Emotional and mental wellbeing
  • Financial counselling
  • Relationship support
  • Support for LGBTI
  • Veteran Support
  • Support for family / friends / driver
  • Support for family / friends following suicide
  • Support for family / friends following unexpected death
  • Support for family / friends related to death related to pregnancy or a child under 12 years old
  • Support for person who may be suicidal (non-emergency)
  • Support for family / carer
  • Bullying
  • Drug / alcohol misuse
  • Mental health (suicide prevention / self-harm / anxiety / depression)
  • Other
  • Recreational activities for youth
  • Support for LGBTI
  • Information and Financial assistance for violent crimes
  • Anti-discrimination
  • Other offences against the person
  • Sexual offences
  • Victim impact statement (for victims of violent crime)
  • Victim of offender with mental illness